Shipping & Delivery
At Adrenaline Badge, we aim to provide a seamless delivery experience for all our customers. This policy outlines the terms related to shipping and delivery of your orders.
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1. Shipping Locations
We currently ship orders across [India/Your Specified Locations]. International shipping is not available at this time.
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2. Order Processing Time
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Orders are typically processed within 1-3 business days (excluding weekends and public holidays).
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Once your order is processed, you will receive a confirmation email with tracking information (if applicable).
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Orders with custom QR code and NFC sticker designs may take additional processing time.
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3. Shipping Methods and Delivery Times
We partner with trusted courier services to ensure timely delivery.
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Standard Shipping: 5-7 business days
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Expedited Shipping: 2-4 business days (if available and chosen at checkout)
Delivery times may vary based on your location and unforeseen circumstances such as weather or carrier delays.
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4. Shipping Charges
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Shipping charges are calculated based on the delivery address and the weight of the package.
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Exact shipping costs will be displayed at checkout before you complete your purchase.
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5. Tracking Your Order
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Once your order is shipped, you will receive a tracking number via email or SMS.
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Use the tracking number to monitor the delivery status on the courier’s website.
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6. Delivery Issues
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6.1. Incorrect Address
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It is the customer’s responsibility to provide an accurate shipping address.
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Adrenaline Badge is not responsible for orders lost due to incorrect or incomplete address details.
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6.2. Lost or Damaged Shipments
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If your order is lost or damaged during transit, please contact us at info@adrenalinebadge.com within 7 days of the estimated delivery date.
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Include your order ID and any relevant details or photos for quicker resolution.
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6.3. Missed Deliveries
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In case of a missed delivery attempt, the courier may reschedule or hold the package at a local facility for pickup.
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7. Unclaimed Packages
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If a package is returned to us due to being unclaimed or undeliverable, we will contact you for a resolution. Additional shipping charges may apply for reshipping.
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8. Special Instructions
For any specific delivery requests, please add a note during checkout or contact us at info@adrenalinebadge.com before the order is shipped.
9. Delays and Force Majeure
Adrenaline Badge is not responsible for delays caused by events outside our control, such as:
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Natural disasters
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Strikes
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Transportation disruptions
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Government actions
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10. Contact Us
If you have any questions or concerns about shipping or delivery, please email us at support@adrenalinebadge.com.